Privacy Policy

Wisq respects the privacy of our website visitors and clients ("you"). This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.

We collect two types of information through our website and interactions with clients:

• Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, IP address, and company name. We may collect this information when you fill out a contact form, subscribe to our newsletter, or request a quote.
• Non-Personal Information: This includes information that does not identify you personally, such as your browser type, operating system, browsing activity on our website, and demographic data (e.g., age, gender). We may collect this information automatically through cookies and other tracking technologies.

We use the information we collect for the following purposes:

• To provide and improve our services: We use your information to fulfil your requests, respond to your enquiries, and personalise your experience on our website.
• To send marketing and promotional communications: We may use your contact information to send you marketing communications about our services, industry updates, and events (with your consent). You can opt out of receiving these communications at any time.
• To analyse website traffic and user behaviour: We use non-personal information to understand how visitors use our website and improve its functionality.
• For legal and security purposes: We may use your information to comply with legal requirements, resolve disputes, and enforce our policies.

We will not sell or share your personal information with third parties without your consent. We may share your information with the following entities:

• Service providers: We may share your information with third-party service providers who assist us with operating our website and providing our services. These providers are contractually obliged to keep your information confidential and secure.
• Legal requirements: We may disclose your information if required by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect our rights, or protect the safety of others.

We take reasonable steps to protect the information we collect from unauthorised access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the complete security of your information.

We use cookies and other tracking technologies to collect non-personal information about your browsing activity. Cookies are small data files that are stored on your device when you visit a website. You can choose to disable cookies in your browser settings. However, this may affect the functionality of our website.

You have the following choices regarding your information:

• Access and update your information: You can access and update your personal information through your account on our website (if applicable) or by contacting us directly.
• Opt out of marketing communications: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.
• Do Not Track: We respect your Do Not Track settings. However, some third-party service providers we use may not currently respond to Do Not Track signals.

Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will delete it from our records.

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using our website, you consent to the transfer of your information to these countries.

We understand the importance of protecting the information we hold on behalf of our clients and their customers. As part of our commitment to maintaining the privacy and security of all data entrusted to us, we apply the following measures:

• Data Usage and Storage: Any information we store or process on behalf of our clients, including their customers' data, is handled in compliance with applicable legal and regulatory requirements. We only use this data for the purpose agreed upon with our clients and ensure that it is securely stored on platforms that meet or exceed industry-standard security measures.
• Third-Party Providers: Where applicable, we use third-party service providers to process or store client-related data. These providers are vetted to ensure they meet stringent security standards and are contractually obligated to protect the confidentiality and security of any data processed on our behalf.
• Data Retention: We retain client data only for as long as necessary to fulfill our contractual obligations or as required by law. We work closely with our clients to ensure their data retention preferences are adhered to and that data is securely deleted when no longer needed.
• Access Control: Access to client data is restricted to authorized personnel only. We implement strict access controls to ensure that data is only accessed by those who require it to perform their job functions.
• Compliance: We ensure that all data we store or process on behalf of our clients complies with applicable privacy and data protection laws, including but not limited to GDPR, CCPA, and other relevant regulations. We regularly review our practices to maintain compliance with these standards.

By implementing these measures, we aim to protect the integrity, availability, and confidentiality of all client-related data under our care.

We may update this Privacy Policy from time to time. We will post any changes on our website.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: